Abunda partners with Mulberry to offer product protection plans for accidental spills. This helps our customers extend the life of their Abunda purchases.
Mulberry Account Log In
View your Mulberry coverage details by logging into your Mulberry account.
How can I purchase a protection plan?
How can I purchase a protection plan?
You can add a Mulberry Protection Plan when viewing eligible product pages on the Abunda's platform. If the product qualifies for coverage, an option to select a protection plan will be displayed below the "Add to Cart" button. Once a plan is selected and the item is added to the cart, the protection plan will be added automatically.
What happens after I purchase a protection plan?
What happens after I purchase a protection plan?
After checking out, you will receive a welcome email from Mulberry containing the details of your plan, along with an activation link. This link allows you to create login credentials and access the customer portal, where you can:
View coverage details
Update personal information
File a claim
Transfer the plan
The activation link will remain valid for 30-days. If the link expires, clicking it will automatically trigger the delivery of a new activation email.
How much do the protection plans cost?
How much do the protection plans cost?
Pricing varies based on the specific product and category. Please refer to the individual product page to review coverage options and costs.
When does coverage begin?
When does coverage begin?
Coverage starts as soon as your product is delivered. However, it excludes defects in materials or workmanship until the manufacturer’s warranty has expired.
If you initiate a claim directly with Abunda and there is no applicable manufacturer’s warranty, you may contact Mulberry for further assistance.
Do I need to register my protection plan?
Do I need to register my protection plan?
No separate registration is required. The plan activates automatically when your product is delivered.
How do I file a claim?
How do I file a claim?
You can submit claims through getmulberry.com - just log into your account and be ready to submit the following:
Date of the incident
Photos of the damage
A description of what occurred
What happens after my claim is approved?
What happens after my claim is approved?
If Mulberry determines a replacement is necessary, your product will be replaced or a cash settlement will be offered (minus any previous claims costs). Mulberry covers basic shipping costs for replacements.
Coverage is limited to the original retail value of the product or a single replacement (or equivalent cash settlement).
If a product or material is discontinued, Mulberry will offer a cash settlement in place of a replacement.
Can I cancel or return my purchase?
Can I cancel or return my purchase?
Yes.
You can cancel or return Mulberry Protection Plans by contacting Abunda.
A full refund is available within the first 30 days after delivery.
Note: Once a claim is approved under a protection plan, you are no longer eligible for a refund.
I have more questions
I have more questions
All questions or issues related to Mulberry are handled exclusively by the Mulberry Customer Support team. Please contact them at support@mulberry.com