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My cancelation request was denied, now what?
My cancelation request was denied, now what?
Updated over a week ago

We will always try our best to get your order canceled, but if for some reason we are not able to, you may:

➡️ Refuse the delivery and have the driver send it back (if you are present at the time of delivery).

➡️ Contact the courier directly and have them stop the shipment. FedEx and UPS, for example, have options to cancel a shipment. To find out who is delivering your order, check the Order Status page.

➡️ Start a return from our Returns Center.

Note: If you refuse a delivery or cancel a shipment with the courier, please let us know so we can expedite your refund.

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