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How do refunds work?
Updated over 6 months ago

Full Refunds

When a full refund is issued, any outstanding payments will be canceled and the amount you have already paid will be returned to your payment method. If you have already paid in full, the entire amount will be returned.

Here is an example $200 refund using the 4 interest-free installments plan:

Payment #

Amount

Paid

Action

1

$50

✔️

Refund to payment method

2

$50

✔️

Refund to payment method

3

$50

Canceled

4

$50

Canceled

Partial Refunds

Partial refunds will be deducted from future payments, which means either lower or fewer payments. If the partial refund is greater than the amount owed, the future payments will be canceled and you will be refunded the difference.

Note: Once a refund is issued, it generally takes between 2 and 4 business days to show up in your account. More on processing times here.

Acima Partial Refunds

If you need to make any adjustments to your Acima lease, please contact them by visiting their support page: https://www.acima.com/support

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