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How do I cancel my order?
How do I cancel my order?
Updated over a week ago

Important Note: The order cancel feature is currently being upgraded and will not work. Contact us right away to get your order canceled.

If your order was placed recently, you can cancel it from the Order Status page.

Look for the red cancel button:

If the cancel button is grayed out, that means your order is being prepared for shipment and cannot be canceled automatically.

Please contact us if you need help getting your order canceled.

Note: Once an order enters the "preparing for shipment" phase, cancelation is not guaranteed. If your cancelation request is declined, check out this article for the next steps.

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